Eurovision 2023 venue in Liverpool launches investigation over safety concerns at Jamie Webster gig

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Concerns have been raised by fans about the venue where next year’s Eurovision Song Contest will be held.

It comes after fans attending the Jamie Webster concert at the M&S Bank Arena on Saturday (19 November) reported overcrowding and poor ticket checking at the venue.

Paul Lang, a fan who attended the concert, posted photos of the huge crowd at the tunnel entrance on his Twitter account and said: “Don’t even check tickets, there’s bound to be a crush. People coming out in a state Still more people trying to get in had to be turned away.

“@MandSBankArena please appoint staff who will actually check tickets and take care of customer safety.”

he also told BBC Radio Merseysideand go BBC News) that his ticket had not been checked, and that the entrance tunnel was “completely full”.

He said: “The group around us when we were being let in, I’d say at least 15-20 people went in and just weren’t dealing with it, there were more people coming out, doing a little bit , panicked about it, and simply said, ‘It is not worth our own safety.’

“It felt like if we got into a situation where we really didn’t want to be, and we were in that tunnel, I don’t think the staff would have really done anything.”

Other fans also took to Twitter to complain: “@JamieWebster94 was brilliant tonight but the entire organization from @MandSBankArena was horrible! The staff had no clue, there were long queues, tickets weren’t being checked and There was a scary crowd!

While another said: “Boss saw Jamie Webster last night but the organization at @MandSBankArena was terrible. Ridiculous overcrowding, felt sorry for the staff that weren’t fair what they had to deal with.”

An investigation has been launched by the ACC Liverpool Group, which runs the arena.

ACC Managing Director Faye Dyer said BBC News In a statement: “There were reports of overcrowding in the one floor bar, however the overcrowded crowd was resolved and people dispersed. Merseyside Police received a call of concern for security at the venue just before 9.30pm The report was received and the incident was briefly attended to while our events security dealt with the incident. The event was deemed safe to continue.

“The process of checking tickets is a rigorous process and we understand that all due checks were carried out on the night. The safety of our customers is of paramount importance; We take any incident seriously and a detailed investigation has begun.

Eurovision. credit: Andrey Seryumsakov / Alamy Stock Photo

“We sincerely apologize to both artist Jamie, who was playing the biggest show of his life, and to his fans for any aspect of their experience that fell short of their expectations. We thank Jamie and his promoter Encore We would like to thank them for their support in removing the debris to ensure the rest of the show can operate safely.

nme ACC has contacted Liverpool for further comment.

venue Further details given in a set of frequently asked questionswhich said its investigation would “help us understand the issues from this incident and ensure we learn from it”.

The 11,000-capacity venue was recently named the Eurovision Song Contest host venue in 2023 for the grand final and semi-finals.

Meanwhile, earlier today (22 November) major voting changes were announced for next year’s contest.

Eurovision 2023 venue in Liverpool launches investigation over safety concerns at Jamie Webster gig

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